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DaoQ's Privacy Policy

 

DaoQ respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We safeguard and protect against unauthorized access, use and disclosure of your information by using appropriate measures and processes to maintain security. We do not sell your personal information. We only share your personal data outside the DaoQ family of companies with your consent, as required by law or to protect DaoQ, its customers, or the public, or with companies that help DaoQ fulfill its obligations with you, and then only with partners who share DaoQ's commitment to protecting your privacy and data. At any time you may contact DaoQ with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

Privacy and Data Security

At DaoQ, your right to privacy and data security is a primary concern. That's why, when you visit daoq.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet sites daoq.com or when you use our online support offerings such as www.daoq.com/help. Other DaoQ and DaoQ Co-branded sites may operate under their own privacy and security policies.

DaoQ only asks for specific types of personal information

In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and technical support issues or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

  1. Register on daoq.com
  2. Request a quote
  3. Place an order
  4. Provide feedback in an online survey
  5. Participate in a sweepstakes or other promotional offer
  6. Request e-mail notification of your order status (called "Order Watch")
  7. Subscribe to a newsletter or a mailing list
  8. Request assistance from our "Product Advisor"
  9. Fill out a support request

Information we may request includes your name, e-mail address, phone number, address, type of business, credit card details, customer preference, experience, demographic and interest information, customer number and service tag number, as well as other similar personal information. Should you choose to apply for credit through our financial service providers, we may also ask for your income, bank account numbers and other information needed to verify identity, financial status and to process your credit request. If we ever ask for significantly different information we will inform you.

DaoQ only uses your personal information for specific purposes

The information you provide will be kept confidential and used to support your customer relationship with DaoQ. Among other things, we want to help you quickly See information on daoq.com and alert you to product upgrades, special offers, updated information and other new products and services from DaoQ. Agents or contractors of DaoQ who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for DaoQ. DaoQ may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

In addition, DaoQ may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if DaoQ reasonably believes it is necessary to do so to protect DaoQ, its customers, or the public.

You can opt-out of DaoQ's advertising and marketing list at any time

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only DaoQ (or agents working on behalf of DaoQ and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on DaoQ's advertising and marketing list, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of, or update your information on, DaoQ's advertising and marketing list by clicking here.

DaoQ will not disclose your personal information to any outside organization for its use in marketing without your consent

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of DaoQ for the purpose of performing services for DaoQ.

Internet Commerce

The online store at daoq.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. DaoQ is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption, (please see DaoQ's Store Security page for details on these security measures). If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. It has always been a DaoQ practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

Customized Experience

New technologies are emerging on the Internet that help us deliver customized visitor experiences. At DaoQ, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.daoq.com. DaoQ has no desire or intent to infringe on your privacy while using the daoq.com site. For more information about these new technologies on daoq.com visit our Cookies page.

Third-Party Sites

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to daoq.com are not covered by this privacy statement. We use the symbol to mark links that go to third-party sites.

You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, DaoQ cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Other Web sites

DaoQ's Web sites contain links to other Web sites that are not operated by DaoQ. DaoQ is not responsible for the privacy practices of the Web sites that it does not operate. Some parts of the Web site are animated using downloadable applications with Macromedia's Shockwave/Flash. We also may make video available through RealNetwork's Media-Player, and use the video hosting services of Broadcast.com. Futures-Careers, Macromedia, RealNetworks, and Broadcast.com operate under their own privacy and security policies, and the way they may collect and use information can be further evaluated

Contact DaoQ

DaoQ is the sole operator of the DaoQ Web sites. If you would like to contact us for any reason regarding our privacy practices, please write to us at the following address:

You may also click here and fill out the e-mail form: "DaoQ Privacy Policy Information Feedback/Request".

DaoQ wants to help you keep your personal information accurate

To update your individual information that has been stored, please visit the DaoQ Subscription Center section of the DaoQ website.

You can request or update your individual information, that DaoQ has collected, by submitting a request here or simply phone a DaoQ customer support representative.

Changes to the Policy

Privacy Statement Effective Date: June 30, 2005

Material changes to this policy will be posted on DaoQ's website for 30 days.

 
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